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Frequently asked questions: Do I need to be fluent in Spanish? What does Hospitalito Atitlán offer volunteers? I would like to know more about the area, what books
should I read, what websites? How do I know I would make a good volunteer? I have particular skills. Would you be able to use
them? What will be different about working at Hospitalito
Atitlán? What are the visa requirements for staying in
Guatemala for long periods of time? What are the licensing requirements? What can the Hospitalito do/What kind of care can HA
offer? What are the most common patient cases? What vaccinations are required or recommended? Should I bring donations for Hospitalito Atitlán? What is appropriate clothing for medical staff at
the Hospitalito? What about bringing my children? Should I call to make my hotel and travel
reservations in Guatemala? How do I get to Santiago Atitlán? How do I find out about private housing? Where is the Hospitalito in relation to town? What about phones and internet? Where can I buy food? What is available? Does the Hospitalito have food available? What restaurants in Santiago Atitlán do you
recommend? Can I study Spanish while in Santiago Atitlán? What are the major holidays in Santiago Atitlán? Health Care and Mental Health Care? Does Hospitalito Atitlán receive medical students
for clinical rotations? I am interested in doing an investigation for credit
in SA/ at HA. What do I need to do? What is the relationship of the Hospitalito,
Asociación K’aslimaal, and AMIGOS Hospitalito Atitlán? Why does the Hospitalito charge for its services to
the community? What would be good to avoid doing in Santiago
Atitlán? What is the linguistic situation on Lake Atitlán? What kinds of traditional health providers exist in
Guatemala? I would like to bring a group of volunteers, what
work would they do? What about accommodations for groups? Frequently asked questions: Do I need to be fluent in Spanish? For non-medical Volunteers: Very few locals speak
English. A phrase book is absolutely necessary if you don’t speak Spanish.
For long-term volunteers who don’t speak Spanish, and intensive six-week
Spanish course is recommended prior to coming. It is very important that
volunteers use Spanish. Although these courses do not teach everything, you
will learn a lot more, and it will stick if you put it in practice. For Medical Volunteers: It is necessary for
medical staff to have an advanced level of Spanish, perhaps with the
exception of surgeons or specialists, to be decided by the medical volunteer
director. The Spanish in the village is easy to understand compared to other
Spanish speaking countries because it is a second language for everyone in
Santiago Atitlán. The local members of the Hospitalito Atitlán
staff are bi-lingual in Spanish-Tz’utujil, and they act as Tz’utujil
translators. Using English adds another translation, which is not beneficial
for patients. The patient will prefer and feel more comfortable in
confidential interaction with less people. What does the
Hospitalito offer volunteers? Hospitalito Atitlán is committed to
welcoming volunteers as a pillar of sustainability. We offer orientation and
assistance in finding housing and transport. The Hospitalito cannot offer financial support to short term
volunteers. We do offer, depending upon availability, access to comfortable,
basic accommodations to medical staff on schedule for a donation of $140 a
month to cover expenses. For long-term volunteers, six
months or more, a small stipend and medical insurance may be available. I would like to
know more about the area, what books should I read, what websites? See our Recommended
Readings and Links page. How do I know I
would make a good volunteer? The following is directed specifically
at medical volunteers, but is applicable to any volunteers in a foreign
country. From HVO’s “Highly Effective
Volunteers” (http://www.hvousa.org/volunteerToolkit/pdfs/effectiveVolunteer.pdf--a
very good article worth reading in entirety--see Who Makes a Good Volunteer): What combination of skills and
personality makes for a highly effective international volunteer?
Surprisingly, the personal characteristics of exceptional volunteers, in any
discipline, are remarkably consistent: people who are patient, flexible,
adaptable, innovative and open to new experiences and ideas are typically the
most successful and satisfied volunteers. “An outstanding HVO volunteer is a
combination of skilled health care provider/educator, ambassador, and
adventurer,” said David Frost, DDS, MS, Chair of HVO’s Board of Directors. “A
volunteer has to be willing to share knowledge and skills in his/her area of
expertise on many levels, with specialty peers, interested support staff and
patients both in the treatment of routine and complex cases as well as the
teaching of techniques from basic to cutting edge. The best volunteers are
adventurers – people willing to accept a challenge, something out of the
ordinary, which will ultimately enrich themselves and others.” See the HVO website for resources for
volunteers. I have particular skills. Would you be
able to use them? Please write a little about yourself to
our Volunteer Coordinator. We will put your talents to use to the best of our
abilities. What will be
different about working at Hospitalito Atitlán? Read the orientation document “Exercising
your Health Profession in the Social and Cultural Environment of Santiago
Atitlán”, and look at our List of Recommended
Readings and Links, for some information about some unique aspects of
our town. Please consult our volunteer coordinators, and visit our Volunteer Calendar, to plan the best time for your volunteer stay. What are the visa
requirements for staying in Guatemala for long periods of time? At the airport your passport will be
stamped allowing you 90 days in the country. If you plan to stay longer, you
will need to go to Guatemala City to the immigration office, for an additional
90 days. This costs $10 and is guaranteed, but no further extensions will be
given. After 180 days, you must leave Guatemala for two nights, after which
the same rules apply. What are the
licensing requirements? All medical volunteers function under
the medical license of our Medical Director, Dr. Juan Manuel Chuc. A
Guatemalan medical license is not needed to practice short term. The
Hospitalito is committed to take responsibility for processing of licenses
for long-term volunteers (more than six months commitment). What kind of
care does HA offer? Hospitalito Atitlán provides the only 24-hour emergency care within a
distance of two or three hours. We currently are limited by our temporary
location and have only six inpatient beds at this time. In addition to 24-hour emergency
service, we attend outpatients and general consultation Monday to Friday. For
emergencies beyond our capabilities, we stabilize and transfer. The
Hospitalito provides complete obstetric services, including operative delivery
when needed. Our most common patients are OB of all types,
pediatric diarrhea and respiratory illnesses, parasites, and trauma. We
also see a fair number of adults with various acute and chronic illnesses. On
occasion, when patients are not willing or able to be transferred, we can
have patients who would otherwise be in an ICU. We also sometimes have
general surgery (usually simple surgeries like gall bladders, hernias
etc.) and other specialty care, depending on the presence of specialists. Diagnostic tests available:
Hospitalito Atitlán recently purchased lab equipment and we now are able to
do more that 40 lab tests. Additional tests are sent across the lake to
Panajachel to Atitlab. What are the
most common patient cases? OB of all types, pediatric pneumonia
and diarrhea, parasites, and trauma. We generally have two to eight
inpatients at a time. ER sees 10-25 patients a day. We also see adults with
various acute and chronic illnesses and complications from diabetes. Our most
common surgeries are C-sections. There is no malaria or dengue,
but intestinal parasites such as ascaris, giardia, and
entomoeba histolytica are endemic. What
vaccinations are required of recommended? There are no required vaccinations. All medical personnel coming to Santiago
should be current with the following vaccines: tetanus, hepatitis A and
hepatitis B, and typhoid. TB skin test should be within one year. Those
volunteering for a long period should consider prophylactic Rabies vaccine.
Because of the altitude, Atitlán does not have malaria. See http://www.cdc.gov/travel/camerica.htm for their Recommended Vaccinations and Preventive Medications. Should I bring donations for Hospitalito Atitlán? Please print and copy the medical and
non-medical wish lists, and share them with your co-workers, church
or civic group and friends. These lists are updated frequently and are what
we NEED. If you have something to donate that does not appear on the wish
list, please consult with the medical director, Dr. Juan Manuel Chuc (jmcha7@yahoo.com). Listed below are some examples of
items we have received as donations in the past that we do not want and have
caused problems because of disposal issues. Expired medications: Guatemalan law does not permit us to
accept expired meds. Donors of medicines should please send medications that have
expiration dates at least six months, preferably one or two years from the
expected arrival date. We cannot afford the expense (per kilo) to send items
to a medical waste company near Guatemala City. We understand that the
medicines may still be effective, but for legal and social reasons we can no
longer give our patients expired medications. Used clothing: Once in awhile we get garbage bags
full of old clothing, often in sizes ridiculous for Guatemala. We have even
received bags full of underwear with holes! We are happy to receive donations
of small children’s clothing that are in good condition. Medical equipment that cannot be serviced in Guatemala: We have received some wonderful machinery, which we have been unable
to maintain and repair in Guatemala. We have found that accepting donations
of medical equipment that can be serviced in country is going to be
absolutely necessary in the future. In all cases check with the wish list for updated information on our
needs. The climate:
April to November is rainy season, it rains most afternoons and everything is
in bloom. During this time, it would not be unlikely for the high to only
reach about 65 degrees, so come prepared for quite a few cold and rainy days.
Bring pants that will dry fast, once the rain starts, it will be a while
until it stops and your warm clothes won’t have much time to dry. Modest
clothing for women - the Tz’tujiil people are very conservative. Shorts are
acceptable only on the Pacific beach. Bare shoulders, belly buttons and
midriffs are considered suggestive. Although most people allow for different
standards for foreigners, it is recommended to consider local standards. This
is absolutely necessary for those who interact with patients. Avoid military
style clothing and camouflage for unnecessary connotations to the experience
of the community during the war. What is
appropriate clothing for medical staff at the Hospitalito? The dress code is fairly casual at the
Hospitalito. Some volunteers wear scrubs or coats, but others wear their own
clothes. Bring what you are comfortable wearing to attend patients (also see
the answer to the previous question). Sunscreen Day pack Hat Good small flashlight Good walking
shoes Swim suit Towel Clothing you
can layer (some of it warm!) Lightweight
pants (blue jeans don’t dry during rainy season and are difficult to handwash) Insect
repellent if you plan to travel to the lowlands Something
against motion sickness if you need it During rainy
season (April-November), poncho and/or umbrella Depending on
where you are staying, sleeping bag and/or travel pillow Guatemala can
be very inexpensive. However, there are many temptations and good
restaurants which can upset the best planned budget. Good
restaurants cost between $4 and $5 for breakfast or lunch and more for
dinner. Travel across the lake to Panajachel or San Pedro costs around $5
roundtrip. If you watch
your spending, prepare food at home, walk or take the Q1 transportation in
town, and stay in the inexpensive lodgings, you will get by on less than $100
a week. What about
bringing my family? Guatemala is a great place for
children. Many of our volunteers have brought their families. It is a great
opportunity for learning Spanish and about different ways that people live.
For long term, there are several bilingual (English and Spanish) schools
(primary and high school) in Panajachel, across the lake, to which a number
of children travel each day from Santiago Atitlán. Should I call to make my hotel and travel reservations in Guatemala? It is recommended that you make reservations
by internet or investigate the cost prior to making the call. Unless you use
Skype or have an international calling plan on your phone in the US, calls to
Guatemala can be expensive. My flight
arrives in the evening, where should I stay when I arrive in Guatemala City? We recommend
that you stay near the airport or nearby in zones 9 or 10. There are small
simple airport hotels, costing $15 to $30 a night depending if you request a
private bath. Following is a list and the contact information. You can
request that they arrange transportation to Panajachel with the shuttle
service (ATITRANS or STA) at the time you make your reservation. Biltmore
Express in Zone 10 is a very nice hotel that costs about $85 a night. A
driver with a sign that says Biltmore Express, Holiday Inn and Camino Real is
waiting for passengers before they exit the airport. The latter two hotels
cost twice as much as the Biltmore Express. Here are some
links that can be useful: Good general
travel information for Guatemala City: http://wikitravel.org/en/Guatemala_City Listing of
Guatemala City hotels, with location, prices and contact information: http://www.guatemalaturistica.com/ Hotels near
the airport (over $50): http://www.channels.nl/airports/airports_gua.html Hotels/hostels
near the airport (many have airport pickup and drop-off service as part of
their package): Dos Lunas Guest House
21
Calle 10-92, Zona 13 - Aurora II
Tel:
(502) 2261-4248 or (502) 2261-4337 Email: info@hoteldoslunas.com or hoteldoslunas@gmail.com Website: http://www.hoteldoslunas.com/ Hotel Bed
& Breakfast "Mi Casa" 5ª Avenida "A" 13-51 Zona 9. Tel: (502) 2339-2246, (502) 2339-2247 FAX (502)
2332-1364. Email: info@hotelmicasa.com or hotelmicasa@intelnett.com Website: http://www.hotelmicasa.com/ Hostal Los Volcanes 16 street 8-00 Zone 13 Aurora 1 Guatemala City Tel: (502)
2261-3040, (502) 5853-7016 or (502) 5119-1302 Email: info@hostallosvolcanes.com Website: http://www.hostallosvolcanes.com/ Hostal Hermano Pedro 6ta Ave 20-53, zona 13, Aurora 2 Tel: (502)
2360-7203, (502) 2261-4419 or (502) 4212-5896 Email: Infogt@hhpedro.com Website: http://www.hhpedro.com/ Hostal Aurora II 20 Calle “A” 9-58, Aurora II, Z.13 Tels: (502)
2360-7203, (502) 2360-7213 Fax: (502)
2331-6476 Email: hostalaurora2@hotmail.com Aurora Airport has ATM machines, and
you will find them in most parts of the country, including Santiago Atitlán.
Personal checks are sometimes cashed at a higher exchange rate at the Posada
de Santiago, and at El Huipil in Panajachel. Cash and Travel Checks can be
changed at any bank. Two banks operate in Santiago Atitlán. The US dollar is the common foreign
currency; the euro is more difficult to change. How do I get to Santiago Atitlán? You have
various options, beginning with the quickest, most comfortable and
expensive.... Private van:
Will pick you up at your hotel or at the airport. If you arrive on an evening
flight, it is recommended that you spend the night in Guatemala City or in
Antigua before coming to Santiago Atitlán. Travel time to Santiago Atitlán is
3 1/2 hours. The driver will take you shopping and make whatever stops you
desire along the way. Cost: Q750 or about $100. Write mailto:mrebeca.petzey@gmail.com to
schedule a private van pickup. Send all your flight arrival information in
this email. Shuttle
tourist vans: Will pick you up at your hotel or at the airport (you will need
a reservation). Travel time four to five hours to from Guatemala City to
Panajachel, a one-hour boat ride to cross the lake ($3) and tuk-tuk to your
hotel ($1). STA- http://www.transportguatemala.com/sta.htm
- online reservation form ATITRANS –
Schedule and rates: (link to word document) You can
contact Atitrans at info@atitrans.com
or call 7831-0184 / 5572-0288 (country code 502) The following
for the brave, foolish, or experienced: Second class
buses leave from the same location almost every hour until 4 PM, costs Q35. Take
a taxi to “donde pasan los camiones que van a la costa sur” (Where the buses
pass for the pacific coast.) A taxi costs $6 to $10. The smaller buses
(called “camionetas”) usually drive very fast and you must share a seat with
up to four other people. Your luggage will go on top, unless are allowed to
keep it with you. “Ayudantes” (helpers) will want to help you find your bus.
Be firm saying you want to go to Santiago Atitlán, as many helpful people
will offer a part way trip, where you will get off and wait for a bus to
Atitlán. The buses will say Atitlán in the window on front. We do not
recommend these public buses if you do not have experience traveling in the
third world, or if you have unwieldy luggage. The bus terminals and buses
have skilled pickpockets and diversion artists. Disoriented travelers are
easy targets. However, if you are comfortable linguistically, do not have too
much luggage and keep your wits about you… it is not that mysterious. The
buses are not as comfortable as the vans, but offer an interesting cultural
experience. Where can I stay? When you confirm your plans with our
volunteer coordinator, and decide on your length of stay, we will assist in
locating accommodations within your budget. Or go online and look at the
better local hotels, and make your reservation there. http://www.posadadesantiago.com/ We find home-stays successful only with a few families that have had
years of experience offering home-stays. The problem can be in food
preparation and staying healthy. Home-stays are recommended for those
planning to stay a month or more. A home-stay includes meals and laundry and
cost about $10 a day (Q75). You will have a private room. How
do I find out about private housing? Contact mrebeca.petzey@gmail.com Where is the
Hospitalito in relation to town? Hospitalito Atitlán’s temporary
location is in Cantón Tzanchicham, which is about a 10-15 minute walk from
town. Address mail in your name care of Hospitalito Atitlán Tzanchicham Santiago Atitlán Sololá, Guatemala Central America Mail can be quick, but larger
envelopes go through customs and can take months. What about
phones and internet? There are several internet cafés in
town that charge $1 an hour. Cell phones are for sale in town for $20, local
calls cost Q1, and Q2 to the US (25 cents) per minute. US cell phones will not work here
unless you purchase a special chip. An inexpensive way to call other
countries is to get a Skype account, or use another internet based phone
service (you will have to bring a headset). Many recommend that you use a
probiotic, acidofilus, before you travel and during your trip, especially if
you have taken antibiotics in the past year. Use purified water for drinking
and brushing teeth. Fruits and vegetables should be soaked in water with a
few drops of chlorine, iodine or other disinfectants. Eat street food at your
risk. If you rent a
house, the guardian will find a woman to come to do your laundry, weekly or
more frequently if needed. This will cost about Q20 or $3 a load. You should
be advised that hand washing can be hard on delicate fabrics, and you may
want to give special instructions or find other alternatives to bringing them.
If you do a home-stay, your laundry may be included in the cost, but if your
clothing is heavy or difficult to wash, you could be charged extra. There are
currently two laundry services in Santiago called Lavanderia Ropa Justa and they
pick up and deliver. You can reach them at 5768-8099. The other, Rebe-K, is
located right past El Pescadora when walking up from the dock. It is also an
internet café, so it does not appear to be somewhere to do laundry. Where can I buy
food? What is available? The Atitlán
market is open every day, with the main market day on Friday and smaller
markets on Tuesday and Sunday. Vegetables (potatoes, tomatoes, onions,
carrots, radishes, broccoli, green beans), fruit, eggs, and free range
chicken and beef are always available, as well as seasonal foods. There are two
grocery stores in town that sell mozzarella, yogurt, canned beans, tortilla
chips and other nonperishable food (each has things the others don’t). Simon’s
is on the left as you come up the hill from the boat dock, has a variety of
food items. Corazon de Jesus (no sign) is across from the meat door on
the east side of the market. There is a
small Tienda near the Hospital called Las Largaritas on the road to
The Bambu. They carry an excellent choice of gringo foods and wine and serve
a limited lunch menu, including sandwiches. El Horno, (also in Pana and Sololá), has great pastries
(cake, pie, éclairs) along with sandwich’s, including a peanut butter and
jelly sandwich for the homesick. Sarita’s: an ice cream store is the
only healthy place to buy ice cream besides La Posada, which has homemade ice
cream. In Panajachel,
specialty meat cuts, imported cheeses and butter, tofu, tempeh, juices,
granola and other more gringo style goodies are available in several
different stores (Pana Super and Chalo’s). Pana also has a Health Food store,
on Santander, which mostly has herbs but also certain health food items. The
market there is also better, with a bit more variety. Things
difficult to get (and good to bring with you if you like them): Chocolate,
nuts, dried fruit, fine teas, brown rice, miso, nutritional yeast, vitamins
and herbal supplements. Does the
Hospitalito have food available? The Hospitalito does not currently
offer food services to patients or staff. We hope to soon have a small store
onsite for snacks and a limited variety of foods like licuados, yogurt and
fruit, and possibly sandwiches. A number of local restaurants will
deliver via tuc tuc. What restaurants
in Santiago Atitlán do you recommend? Brendi’s: near the
market. Basic comedor fare, but she is a good cook. Her specialty is fried
chicken. Kathleen’s: around the
corner from the park. It is also a comedor. She has a little more variety,
and a dish of the day. El Pescador: Top of Calle de los
Turistas. Favorite of
tourists, it also has more of a variety on the menu that appeals to
foreigners. A little more expensive. La Posada de
Santiago, Hotel Bambu and Tiosh Abaj all have fancier
restaurants with nice ambiance and fine cuisine. Especially recommended is La
Posada, which does a truly wonderful job (David, the owner, is a very
exceptional chef). Can I study
Spanish while in Santiago Atitlán? There are a
number of Spanish teachers in Santiago Atitlán, with varying levels of
experience that give classes from conversational to quite formal. Here is a
short list: Rosa, Victoria
and Alejandra: The longest standing Spanish school in Santiago Atitlán, run
by Rosa and her daughters, who have many years of experience. (502) 5968-8883 There is also
another Spanish school very close to the hospital called Eco Spanish School. (502)
4198-2053 or (502) 4168-8806 What are the
major holidays in Santiago Atitlán? Semana Santa is the week before Easter
Sunday. The 25th of July is the fiesta of Santiago, the patron
saint of Santiago Atitlán. September 15th is Guatemala’s Independence Day. November 1st and 2nd Todos Santos (All Souls
Day) is celebrated. The Christmas holidays begin in mid-December and last until January 6th
(the arrival of the Three Kings). There are areas in Guatemala City that
are NOT safe and areas around the lake where is not recommended to walk
alone, especially at night. Guatemala remains a poor country, and visitors
from the first world will have to be aware of their inescapable comparative
affluence, which may make them targets mainly of overcharging, and sometimes
crime. But, if you use common sense and are aware of your surroundings,
Santiago Atitlán feels very safe. Health Care and Mental Health Care? The Hospitalito, a small primary care hospital, provides basic healthcare
for volunteers. Any potential volunteer with potential or ongoing mental or
physical health problems must discuss these with the chief of medical staff
prior to coming to Santiago Atitlán. Hospitalito Atitlán
is unable to provide mental health-care or any controlled drugs or
prescriptions for controlled drugs for volunteer staff. Many prescriptions
should be brought from home or filled in Guatemala City. Does Hospitalito
Atitlán receive medical students for clinical rotations? Medical students are welcome after
they have completed a clinical year and have an advanced level of
Spanish. The minimum time for a student volunteer is one month.
They will be integrated into the team, in the different areas of the hospital,
and will be able to apply their knowledge under the direct supervision of the
chief of medics or of the doctor on turn. Medical students will rotate
through clinical and non-medical areas, and will also be expected to fulfill
a specific function during their time at the hospital. Please plan your any
travel plans outside of Santiago, before or after your work schedule at the
Hospitalito. I am interested
in doing an investigation for credit in Santiago Atitlan at Hospitaltio
Atitlan. What do I need to do? Medical students or others interested in doing research projects in
Atitlán, while affiliated with the Hospitalito, should also request and fill
out our Studies and Investigations Form, to be submitted for
evaluation and approval of our Investigations Committee. Students must
arrange one or more local mentors, with help from the Investigations
Committee, who will be the local advisor to their study, making sure of its
local applicability. Of what benefit will this study be to the community? How
will needs in the community that may emerge as a result of this study be
addressed? What kind of follow up is offered if the study merits it? Students
applying will have to pose these and other questions. Studies that fill local
needs and demonstrate integral consideration of all phases of the
investigation (before, during, and after) will be approved. Guidelines will
be provided to applicants. Three to six months is recommended for a valuable
study in Santiago. What is the
relationship of the Hospitalito, Fundación K’aslimaal, and AMIGOS Hospitalito
Atitlán? Fundación K’aslimaal (Tz´utujil for
life/rebirth), Hospitalito Atitlán’s board of directors, is committed to the
establishment of the Hospitalito as a stable long-term institution in
Santiago Atitlán partnered with the community to improve health. AMIGOS
Hospitalito Atitlán, inc. is a 501(c)(3) non-profit organization in the
United States, has partnered with K’aslimaal to raise funds in North America
as our principal international fundraising arm. Why does the
Hospitalito charge for its services to the community? There are two
sources of funding for the Hospitalito: patient fees and private donations.
Without both, the hospital will close. The hospital cannot, even if it wanted
to, provide free care. Hospitalito is private and independent. It receives no
government funding. It is not aligned with any religious or political
organizations. Without donations of money, equipment, medicine and volunteer
labor, the hospital cannot remain open. It is important to remember this when
you are donating free labor, and possibly, medicines that are then sold to
patients. It is by charging patients for their care and medicines that the
hospital gathers the money it needs to pay rent, electricity, permanent staff
salaries, essential but non-donated medicines and supplies. We know that
there are many people in Santiago Atitlan and the surrounding area without
resources. There are men who are the sole providers for a family of six or
more, and who earn the equivalent of $4.00 per day. There are also successful
business owners, merchants, and hotel owners, people who own several vehicles
and pay $3,25 or more per gallon of fuel. In the past, those of Atiteco
middle class traveled to private hospitals for elective surgery. One must
also keep in mind the cost of travel to the National Hospital in Solola,
where it is said that care is provided for free, but in reality never is. The
price of crossing the lake on the public boats has risen to Q15 per person,
one way. When a family member is ill, it’s customary for many family members
to see the physician together. Also. The faster boats charge Q20 per person,
one way. There is an additional cost to take the bus from the centre of town
to Solola. Recently, a man was told that gall bladder surgery would cost
Q7000 (almost $1000) at the National Hospital, this is not free care. Hospitalito
has two full-time social workers available to evaluate the family’s ability
to pay for services, discounting their charges from 25% to 90% as necessary.
We know that the hospital will never be sustainable based on patient charges,
but we feel that those with resources to pay for charges should do so. In
Santiago Atitlan, people value what they pay for. In some communities where
care and medicines are handed out for free, the care is not seen as of value.
Below are the charges for clinic visit and for the ER Consultation...................Q15
(US $1.90) Emergency....................Q50
(US $6.25) PATIENTS ARE NEVER REFUSED CARE BECAUSE OF INABILITY TO PAY. If you would
like to discuss financial issues, please do so with the social Worker, the
Hospital Administrator or Director, and NEVER with patients. What should I
avoid doing in Santiago Atitlán? Coming into a community like Santiago
Atitlán, it is easy to be concerned about making faux pas, especially as a
volunteer. Generally speaking, people are pretty tolerant of the ways of
foreigners. Many more allowances are made for the behavior of gringos than
people would make for themselves, since after all who knows what these people
from other cultures think. Nonetheless, there are things that one could do
that inadvertently cause concern or insult. Be aware that you are inevitably
affluent in comparison to most locals which is a complicated thing to come to
terms with, and which may make certain things good to be aware of invisible.
For example: -Avoid handouts of money to the
children of town. This encourages begging! -While you may be tempted to pay more than
things are worth, this can create a false economy and adversely affect those
who are not on the international economy. Again this is difficult, since many
things are based upon this dual economy of services and products priced for
folks who earn first world wages, and the things that are priced for people
who earn Guatemalan wages (because of this even Guatemalan wages have a great
range and certain things affordable to some will be unimaginable to others). -Social politics in town are far more complicated than you can ever
imagine. Santiago Atitlán is a large town and everyone is related in some
way. Some interfamily conflicts are generations-old and one will often never
know people’s prior relationships with each other until a problem arises. Be
aware that this may always be a possibility. Foreigners who might become
involved in these conflicts will leave, locals will have to live here in town
with each other. Local methods of dealing with problems will reflect this,
sometimes to the frustration of outsiders who are unaware. -We have prepared some materials to educate you a little about some of
the problems that have been created by decades of paternalism, both national
and international, towards the poor in Guatemala. See our Recommended Reading and Links page. What is the
linguistic situation on Lake Atitlán? Spanish is the
common language in Guatemala, but in villages and towns in the highlands,
Mayan languages are most common. In Santiago Atitlán, Tz’tujil is spoken. To
the east, in San Lucas Tolimán, the languages are Spanish and Cakchiquel. To
the west, in San Pedro La Laguna, a different dialect of Tz’tujil is spoken. Language maps,
links: Mayan
Languages: http://en.wikipedia.org/wiki/Mayan_Languages http://commons.wikimedia.org/wiki/Image:Mayan_Language_Map.png http://en.wikipedia.org/wiki/Image:Idiomasmap.jpg Mesoamerica: http://www.proel.org/mundo/mesoamerac.htm http://www.sil.org/Mexico/maya/00i-maya.htm
English http://www.sil.org/Mexico/maya/00e-maya.htm
Español http://www.vacilando.org/index.php?title=Mayan_languages What traditional
health providers exist in Guatemala? There is a
full spectrum of ritual specialists and traditional health-care givers in
Guatemala. Most receive their calling as a ‘don’, a gift from God, in dreams or
other mystic means at different points in their lives. They range from
priests and shamans, to curanderos, midwives, bonesetters and people who
prepare the dead for burial, as well as others. All of these specialists
exercise their calling as a duty, a charge or ‘cargo’ that they must carry
for the proper continuation of the world, and are accorded respect in the
community because of it. Modern times
have certainly affected these different practices. Midwives, who
traditionally do not receive any training or apprenticeships and practice
principally in an empirical way, are now required by the Ministry of Health
to attend monthly meetings where they receive trainings about signs of risk
and other topics, and are required to maintain an identification card. Bonesetters or
“hueseros” have a great deal of credibility in the communities and are often
the first choice when there is a broken bone. While doctors often see many
broken bones that were inadequately treated by bonesetters, there are also
many accounts by individuals in which broken bones were very effectively
treated by visits with hueseros. San Pedro la Laguna has long been famous for
their hueseros, though of course some are known to be better than others. Santiago
Atitlán has a few curanderos, and many, mix traditional medicines with modern
ones. Traditional/modern remedies are most often tried at home under the
direction of family members. See the list
of Recommended Readings and Links for readings
about midwives, hueseros and other kinds of traditional care giving in the
area. Santiago is the name given by the
Spanish conquerors to the Tz’tujil village of Atitlán. One would naturally
assume that Santiago is the local short version for the town’s name, but most
people from town and from surrounding areas refer to Santiago Atitlán as
Atitlán. Since there are many Santiagos in Guatemala, saying Atitlán is more
precise. Groups: I would like to bring a group of volunteers, what
work would they do? We have begun construction on our new
property, and there is plenty of work for groups (we estimate dedicating the
first floor in late 2010) There are also often many jobs around the hospital
itself at its temporary location, such as sorting and inventorying donations
or purchases of medications and supplies (medical or personnel can be useful
for this), doing gardening and grounds upkeep, carpentry, electrical work,
machine repair or other projects. Please consult the volunteer coordinator
for current tasks that groups might do, and for a copy of our Group
Information Sheet and Form (which asks for the number of participants, any
special skills they may have, and a group work schedule). PLEASE keep us
advised of changes in your schedule so that we can make arrangements. We will
need a list of names and addresses of participants, so that we may keep
everyone updated about our doings with our newsletter. There are black out
dates when we may not be able to accommodate volunteer groups: Easter week,
July 25th, November 1, and Christmas Week. What about accommodations for groups? La Posada de Santiago is well equipped to
handle groups of all sizes and has had years of experience preparing economy meals
and sack lunches for volunteer groups. Sometimes economy lodging is also
available for individual volunteers. Visit their web site at http://www.posadadesantiago.com/. Also inquire at the Hotel Bambu (http://www.ecobambu.com/). Turicentro TioshAbaj is another large hotel in
town that can accommodate groups. (http://www.tioshabaj.com/) There are also several less expensive hotels
in town that do not have the ability to communicate via web. Please ask our
volunteer coordinator for information and help with these. If you have any other questions,
please let us know. |